POSITION:                                         HOUSE OFFICER
DEPARTMENT:                                  Security
STATUS OF POSITION:                     Permanent

SCOPE AND GENERAL PURPOSE:
Reporting to the Chief of Security, the House Officer will be responsible for the overall security and well being of all guests & employees at The Fairmont Jasper Park Lodge.

RESPONSIBILITIES:

• Write Occurrence Reports dealing with altercations, theft, narcotics, damage to property and any other criminal related acts, motor vehicle accidents, guest/staff injuries and illnesses, wildlife occurrences as well as forwarding said information to appropriate Peers
• Dealing with trespassers and unauthorized persons found on property
• Responding to noise complaints, lockouts, in-room safe calls, medical calls, altercations, and assist in issuing rooms to new employees who may arrive after Staff Services hours
• Monitoring and report on any vehicle infractions - parking, speeding, dangerous driving, etc.
• Responding to guest and staff concerns effectively
• Performing monthly fire extinguisher, first aid kit and emergency response vehicle inspections
• Responding to any activated fire prevention devises (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate cause and report findings
• Regularly patrolling all developed property areas
• Completing daily reports of shift activities and providing appropriate sections to departments within the hotel for follow-up
• Being an active member of The Fairmont Jasper Park Lodge Fire Brigade
• Maintaining a healthy living atmosphere within the staff residence
• Maintaining high standard of positive interdepartmental relations
• Other related duties as assigned

QUALIFICATIONS:

• First Aid and CPR certification required, preference given to applicants with Advanced First Aid
• Must possess excellent English communication skills, both written and oral
• Ability to deal effectively with the public in conflict situations
• WHMIS and other safety courses an asset
• Must possess excellent communication skills, both written and oral
• Computer skills (Excel, Property Manager and MS Office software) are required
• Must be able to work night shifts
• Must be responsible, flexible and reliable
• Previous Safety/Security experience an asset
• No criminal record & willingness to accept a criminal records check
• Fire fighter training an asset
• Valid drivers licence with clean driving record (willing to provide driving abstract if requested)**

PHYSICAL DEMANDS:

• Sitting – 1-2 hrs/day; Walking: 5-6 hrs/day; Running; 0-0.5 hrs/day; Standing: 3-4 hrs/day; Bending/Reaching: 3-4 hrs/day; Driving: 4-5 hrs/day; Pushing/Pulling: 4-5 hrs/day; Physical effort: high, usually does not lift weights over 120 lbs, however at times may be required to lift 150 lbs; Visual effort: moderate; Environmental stress: high- constantly going in and out of buildings.

ENVIRONMENTAL RESPONSIBILITIES:

• Ensure all paper is recycled and sensitive documents shredded for recycling
• All cardboard, bottles, cans and plastics shall be placed in the proper recycling receptacles
• Required to make full use of the Security patrol bike
• Will actively look for and properly dispose of garbage and or recycling on the property, and within the Guest/Staff rooms
• To close and secure doors to prevent heat loss in colder season, and close excess lighting where suitable to assist in lowering power consumption and operation costs

** Important: All applicants MUST submit a photocopy of their Valid Alberta Drivers Licence along with their internal application form.